I would like to ask every company that charges for customer service calls what the hell you think you’re doing. In what universe do you have the moral high ground when you charge users for something that is entirely your fault? If you get a service call from a customer, and the customer says “It’s […]
“Thank You, M’am”
Another Toastmasters speech– this one is from today’s meeting; I’m working on two advanced manuals right now– “The Entertaining Speaker” and “Interpretive Reading.” This one is the first Interpretive Reading speech. The story I’m reading here is “Thank You, M’am” by Langston Hughes, a wonderful short story which reads easily out loud. I really enjoyed […]
Phoenix-LA-Santa Cruz
The weekend of the 3rd, John saw that the RV he’d been eyeing on eBay had not sold and was re-listed. It seemed like a lot of what we needed, with very little we didn’t want. It has the on-demand Aqua-hot water heater– John loves his showers, so unlimited hot water is a plus. It […]
The Next Adventure
This is a video I made last week, but didn’t get around to posting until today.
The Phoenix Trip
John and I went to Phoenix on Thursday, where we bought this (lots of images, including the one below): We drove it home Friday and arrived yesterday evening, at about 5:30. It is beautiful, needs minor fix-its, like latches and such, and we had a great time driving home. I don’t second-guess this decision at […]